As posted on the forum, all the DVDs arrived on Monday and all orders up to yesterday, Tuesday 23rd September, have been sent out. We will continue from now on to process and dispatch future orders on a daily basis.
Thanks for your patience in this matter.
All the latest news from UK rock band FM
Wednesday, 24 September 2008
Friday, 19 September 2008
Back In The Saddle DVD Update
We’ve been trying to get more info on the DVD delivery and finally received the parcel tracking codes this morning, logged in but got no useful delivery info. We contacted Berny (the video editor for the DVD who along with The Firefest guys is organizing the manufacturing) in Austria who sent this:
"Dachser's online tracking system does not work at the moment (they're doing some maintenance work), so I called the customer service centre. The only information I got was that 'the parcel hasn't been delivered yet'. So I suppose it arrived in the UK today, but I cannot tell you when it will be delivered. Sorry, this is really getting on my nerves... Berny"
So that's where we are folks, we are really p***ed off this has happened (along with all of you we’re sure) and especially Pete who hasn't left his home since Tuesday in case they're delivered while he's out (Ealing's Starbucks Coffee Shops are fearing financial ruin because of this). Joking aside, once again can we assure you all your orders will go out as soon as the DVDs arrive. We'll let you know more info as and when we get it.
"Dachser's online tracking system does not work at the moment (they're doing some maintenance work), so I called the customer service centre. The only information I got was that 'the parcel hasn't been delivered yet'. So I suppose it arrived in the UK today, but I cannot tell you when it will be delivered. Sorry, this is really getting on my nerves... Berny"
So that's where we are folks, we are really p***ed off this has happened (along with all of you we’re sure) and especially Pete who hasn't left his home since Tuesday in case they're delivered while he's out (Ealing's Starbucks Coffee Shops are fearing financial ruin because of this). Joking aside, once again can we assure you all your orders will go out as soon as the DVDs arrive. We'll let you know more info as and when we get it.
Thursday, 18 September 2008
DVD Release - An Apology
Hi everyone,
We tried to get this on the site last night but it seems we have a rarity, a webmistress with a life. Dawn was out partying the night away and on her return quite possibly in no fit state to turn on her computer let alone up load the following:-
As you all know "Back in the Saddle" was officially released yesterday; unfortunately the FM bad luck (excuse the pun) has struck. You may or may not know there was a fire in the Channel Tunnel the other week and despite it being re-opened normal service is yet to be fully resumed, thus resulting in a huge backlog of freight. The DVD was manufactured in Eastern Europe and therefore has to travel through the Tunnel or by ferry. Because of the Tunnel fire the ferries are also very busy. The long and short of it? The DVD shipment is delayed and unfortunately hasn't arrived as scheduled.
People who have bought from us in the past will testify that we do, and always will endeavour to get merchandise posted out within 3 days, but normally same day, of receiving the order. We know the DVDs are printed, pressed and in a truck en route to London. The reason the news of this delay has gone up so late on the site is that we have been trying to find out the whereabouts of the DVDs so we can give you an informed idea of when they are due to arrive.
We can only apologise for this delay but this is out of our control, all the envelopes are addressed and ready to go. Please be assured the DVDs will go out the same day the shipment arrives. We will let you know via the website when they arrive and when your orders have been posted. Once again please accept our deepest and sincerest apologies.
We tried to get this on the site last night but it seems we have a rarity, a webmistress with a life. Dawn was out partying the night away and on her return quite possibly in no fit state to turn on her computer let alone up load the following:-
As you all know "Back in the Saddle" was officially released yesterday; unfortunately the FM bad luck (excuse the pun) has struck. You may or may not know there was a fire in the Channel Tunnel the other week and despite it being re-opened normal service is yet to be fully resumed, thus resulting in a huge backlog of freight. The DVD was manufactured in Eastern Europe and therefore has to travel through the Tunnel or by ferry. Because of the Tunnel fire the ferries are also very busy. The long and short of it? The DVD shipment is delayed and unfortunately hasn't arrived as scheduled.
People who have bought from us in the past will testify that we do, and always will endeavour to get merchandise posted out within 3 days, but normally same day, of receiving the order. We know the DVDs are printed, pressed and in a truck en route to London. The reason the news of this delay has gone up so late on the site is that we have been trying to find out the whereabouts of the DVDs so we can give you an informed idea of when they are due to arrive.
We can only apologise for this delay but this is out of our control, all the envelopes are addressed and ready to go. Please be assured the DVDs will go out the same day the shipment arrives. We will let you know via the website when they arrive and when your orders have been posted. Once again please accept our deepest and sincerest apologies.
Tuesday, 9 September 2008
FM on ARfm Sunday September 14th 2008
Don't forget to tune into the Steve Price show on ARfm 18:00h- 21:00h this Sunday, September 14th.
Steve and Pete are live in the studio having a chat with Steve Price and playing some tracks from the new live DVD.
Steve and Pete are live in the studio having a chat with Steve Price and playing some tracks from the new live DVD.
Thursday, 21 August 2008
Back In The Saddle - DVD Release
No it isn’t a dream, at last the wait is over! The boys are back... back in the saddle.
We are very proud to announce that "Back in the Saddle", the live DVD of the greatly anticipated comeback performance by one of Britain's best loved rock bands FM is now ready for release. Filmed at a sold-out Firefest IV in October 2007, the venue - Nottingham Rock City. This limited edition twin-pack containing DVD and Audio CD is available to pre-order now. The DVD is released on September 17th in Pal Region Free (0) format (users outside Europe please check your system is compatible as refunds cannot be offered regarding incompatibility issues).
Pre-order now from the FM Official webshop for just £19.99 + postage & packing.
If you were lucky enough to be there, relive this magical October night, if you couldn’t make it be sure to savour the spellbinding performances of Steve Overland, Merv Goldsworthy, Pete Jupp, Andy Barnett and Jem Davis as the mighty FM return to the stage.
Full tracklisting:
Breathe Fire
Face to Face
I Belong to the Night
That Girl
Run No more
All or Nothing
Only the Strong Survive
Burning my Heart Down
Bad Luck
Closer to Heaven
Other Side of Midnight
Blood and Gasoline
Frozen Heart
I Heard it Through the Grapevine
"Back in the Saddle" - order your copy from the webshop now!
We are very proud to announce that "Back in the Saddle", the live DVD of the greatly anticipated comeback performance by one of Britain's best loved rock bands FM is now ready for release. Filmed at a sold-out Firefest IV in October 2007, the venue - Nottingham Rock City. This limited edition twin-pack containing DVD and Audio CD is available to pre-order now. The DVD is released on September 17th in Pal Region Free (0) format (users outside Europe please check your system is compatible as refunds cannot be offered regarding incompatibility issues).
Pre-order now from the FM Official webshop for just £19.99 + postage & packing.
If you were lucky enough to be there, relive this magical October night, if you couldn’t make it be sure to savour the spellbinding performances of Steve Overland, Merv Goldsworthy, Pete Jupp, Andy Barnett and Jem Davis as the mighty FM return to the stage.
Full tracklisting:
Breathe Fire
Face to Face
I Belong to the Night
That Girl
Run No more
All or Nothing
Only the Strong Survive
Burning my Heart Down
Bad Luck
Closer to Heaven
Other Side of Midnight
Blood and Gasoline
Frozen Heart
I Heard it Through the Grapevine
"Back in the Saddle" - order your copy from the webshop now!
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